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19th April 2013, 09:25
#1
Not able to log in ?
Why is it that I cannot log into my account. My password is correct when i type it into the game.
I get is passwords are case sensitive (14)
but the password and username i type in are correct.
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19th April 2013, 10:00
#2
Member
You'll have to go through support to get this one looked at, I'm afraid. Nobody here can help you with account-issues like this sounds like it is.
Hop on over to http://www.ageofconan.com/support and see what you can find out of there.
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19th April 2013, 12:13
#3
hmmm weird. Alright well i'll have a look then see what i can dig up in the support. Already did a ticket it for it no respond yet.
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19th April 2013, 16:45
#4
Member
Did you try the Support-chat? It's reputed to be a bit faster than the ticket-systems.
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19th April 2013, 23:03
#5
Head Moderator
It's already been said, but I'll say it in the 'official' way...
All account issues should be conveyed through the proper channels with customer service. To contact Customer Service via email is to send an email through http://help.funcom.com or to go to http://www.ageofconan.com/support and click on "Email Support" .
As account and support issues are a private matter, the thread will now be closed. Always review over the Social Guidelines before posting on the forums. If you have any questions on this moderation then please feel free to contact the Head Moderator or Community Manager.
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